Legal & Policies

How Eventrix handles your data, money and account. Operated by The Ladders Tech, Pune, Maharashtra, India.

• Privacy PolicyWhat data we collect, why, how long we keep it, and your rights under the DPDP Act.
• Terms & ConditionsThe agreement between you and Eventrix for using the app and platform.
• Account DeletionHow to delete your account and data, what is removed, and what we must retain.
• Refund & Cancellation PolicyWhen bookings can be cancelled and how refunds are calculated and paid out.
• Payment PolicyPayment methods, platform fees, organizer payouts and settlement timelines.
• Cookie PolicyCookies and similar technologies used across our web interfaces.
• Data Retention PolicyHow long each category of data is kept, and the legal basis for keeping it.
• Security PolicyHow we protect accounts, payments and personal data, and how to report issues.
• Community GuidelinesWhat is and is not acceptable on Eventrix, for attendees and organizers alike.
• Contact & Grievance RedressalHow to reach our Grievance Officer and the timelines we commit to.